Product warranty commitments
Our commitment to provide products free of charge for five-year warranty, the warranty period as a result of defective products, technology, equipment quality components, specifications, and other causes of the failure of equipment not normally used, the product of our commitment to the implementation of revised package, OZ, and For these reasons caused by the direct economic losses.
Life-long maintenance service provider
Of our products to provide maintenance services for life. In the five-year warranty expires, the user can choose each year in the first month, then pay for our side to the one-time maintenance service payment from our regular product maintenance, in addition to the cost of parts and components, no additional charge Costs. Or, in our product maintenance, the costs related to occur when reduced to writing a list of your organization to do so reported, the price to be charged. Specific maintenance services agreement by the two sides then agreed consultations.
Response time commitment
Response time for the promise of receiving notification of users within 2 hours to respond, the local city in 6 hours to reach the scene, outside the city (Jiangsu province) within 24 hours of maintenance staff to arrive at the scene,out of Jiangsu Province, as another way agreement by way.